Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how Nation Wide Vehicle Recovery ("we", "us", "our") collects and uses your information when you contact us or use this website. We are committed to protecting your privacy and handling your data in line with UK GDPR and the Data Protection Act 2018.

Information we collect

• Contact details you give us when you call or enquire — such as your name, phone number, vehicle and location.
• Call information — calls may be recorded or tracked for quality, training and to measure the performance of our advertising.
• Website usage data — via cookies and analytics (for example Google Analytics and Google Ads), including pages viewed, device type and approximate location.

How we use your information

• To dispatch recovery and roadside assistance and provide the services you request.
• To respond to enquiries and provide quotes.
• To measure and improve our advertising, including conversion tracking and call tracking.
• To meet our legal and regulatory obligations.

Cookies & advertising

This site uses cookies and similar technologies, including Google Ads and Google Analytics, to understand how visitors use the site and to measure ad performance (such as which calls result from an advert). You can control cookies through your browser settings. Some phone numbers shown on this site may be dynamically replaced with a tracking number so we can attribute calls to our advertising.

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example call-handling, hosting and analytics providers), and where required by law.

Data retention

We keep personal data only as long as necessary for the purposes above or to meet legal requirements, after which it is securely deleted.

Your rights

You have the right to access, correct or erase your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

Nation Wide Vehicle Recovery
Phone: 07342 200692

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